Increase your Customer Support performance
Stay connected, track performance, and enhance customer satisfaction effortlessly
Improve team productivity by eliminating the need to switch between different platforms, reducing manual data entry, and minimizing communication gaps.
Connect your Slack and Intercom accounts to enable real-time communication and collaboration between your support team.
Interact with your customers in private channels or in a thread per customer.
Receive comprehensive reports and insights on your customer support performance to identify trends, monitor response times, and measure customer satisfaction.
Gain actionable insights from performance metrics to identify areas for improvement and enhance the overall support experience for your customers.
Slack tips and tricks - part 2
Learn more about how to enhance performance using Intercom
Slack tips and tricks - part 1
